PC & Windows Software Troubleshooting
Slow startups, scam pop-ups, overheating fans, error messages or machines that won't boot. I diagnose the root cause and give honest advice — no fix, no fee.
☕ Patient, Jargon-Free Help for Real People
How to Get Your Computer Fixed Properly — Without the Jargon, the Queue or the Eye-Rolling
Whether your PC takes 10 minutes to start, you suspect a scam pop-up, or your printer refuses to connect — I provide patient, honest support remotely via secure screen-share or at your home or office. Scheduled jobs are £25 per 15 minutes, capped at £75 an hour, normally on a 24-hour turnaround. Same-day virus and scam emergencies are £550 for a same-day attempt or £350 for a 48-hour priority recovery, with £200 to book and the balance on return — never charged if the infection cannot be removed. If I cannot fix your problem you pay nothing.
🚗 Check Free Home Visit Eligibility:
QUICK DIAGNOSTIC
What's Gone Wrong Today?
Click your problem below for instant plain-English advice:
⚡ Sluggish PC or Laptop Speed Boost
If your computer takes ages to start or programs freeze, 95% of the time upgrading to a fast Solid State Drive (SSD) makes it 5x faster than when brand new!
⏱️ Same-Day or 24-Hour Turnaround
🏷️ SSD Upgrades £89 Fitting + Drive at Cost
The Computer Problems That Don't Wait for a Convenient Moment
The laptop that takes ten minutes to wake up while homework looms. The pop-up that locks the screen and demands a phone call. Twelve years of family photos sitting on one failing drive. You've tried the restart, the YouTube video, the "just buy a new one" advice — and the problem came back. Here's the difference: a local technician who collects your device directly from your doorstep, or fixes it on a screen-share you watch and control, explains everything in plain English — and charges nothing if the fix doesn't stick.
Call (01344) 935008 now, describe the fault in your own words, and get a straight answer within minutes — including whether it's a quick remote fix.
Transparent Fixed Rates
In Business Since 2010 · Team 30+ Years in IT
No Geek-Speak Guarantee
Zero Jargon • Plain English Only
100% No-Fix, No-Fee
Zero Risk Upfront Diagnostics
£75/hr cap on scheduled jobs
Emergency virus: from £350 fixed
Interactive Proof
See Why an SSD Beats Buying a £700 New Laptop
Hit the button below to watch a simulated real-time boot race between an old mechanical hard drive and my £89 Solid State Drive upgrade.
❌ Old Hard Drive (HDD)
Spinning Metal0.0s
Click "Run Boot Race" above to test.
⚡ BITS SSD Upgrade
Instant Flash0.0s
Instant 6.2s launch ready to test.
💡 100% of your personal photos, files, and bookmarks are safely cloned over. Ready in under 24 hours.
🚨
Scam Hotline: (01344) 935008
Seeing a Full-Screen Lock Claiming You Owe Microsoft or HMRC?
Do NOT call the number on your screen. Unplug your Wi-Fi router and call local Ascot IT support immediately.
What I Do
Common Tech Problems I Solve Every Day
No problem is too small or too complicated. I explain everything in plain English and treat you with total patience.
SSD Speed Boost Upgrades
Don't throw away your slow laptop! Upgrading to a fast SSD makes your machine 5x faster at a fraction of the cost of buying a new computer.
Virus, Malware & Scam Cleanup
Been targeted by a scam cold caller or frightening pop-up? I sanitise infected systems, eradicate spyware, and secure your online accounts.
Gaming PC Performance
Ten-minute load screens and jet-engine fans don't mean a new PC. SSD upgrades (£89 fitting + drive at cost), thermal services, GPU fitting and tuning — for your rig or one you bought for the kids.
Photo & File Recovery + Backups
Lost precious family memories, holiday photos, or documents? I recover data from failing drives and set up simple automatic backups.
Patient 1-to-1 Tech Lessons & Setup
Struggling with a new iPad, printer, or email account? I collect your device from your doorstep and explain things in plain English.
Local Coverage
Computer Help Across Berkshire & Surrey Borders
Based in Ascot (SL5), I provide rapid-response home visits and remote support to all neighbouring communities:
📍 Ascot Computer Repair
SL5
📍 Sunningdale IT Support
SL5
📍 Sunninghill Tech Help
SL5
📍 Bracknell Computer Fix
RG12/RG42
📍 Bray Computer Services
SL6
📍 Datchet IT Support
SL3
📍 Eton Computer Services
SL4
📍 Holyport PC Repair
SL6
📍 Old Windsor IT Help
SL4
📍 Sandhurst Tech Support
GU47
📍 Virginia Water IT Help
GU25
📍 Windlesham PC Repair
GU20
📍 Wraysbury Computer Fix
TW19
📍 Crowthorne IT Services
RG45
Honest Local Service
Customer Feedback
I'm building my reputation one satisfied household at a time. Read what customers say on Google — or tell me how I did.
Local Knowledge
Plain-English Tech Guides & Advice
Real advice written by your local technician — without corporate fluff or robotic techno-babble.
Direct Telephone Support • No Form Filling Required
Need Computer Help in Ascot?
Call (01344) 935008 Today
Speak directly with your local, patient technician. No automated menus, no waiting days for emails — get immediate advice, clear fixed quotes, and same-day home visits or remote support.
Call (01344) 935008
🕘 Home visits by appointment: Mon–Fri 9am–7pm · Sat–Sun 12pm–5pm
✓
No-Fix, No-Fee — no completion balance if it cannot be fixed
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Zero Travel Fee in SL5
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Patient, Plain-English Advice