In this posting, "I" and "me" mean the owner of Berkshire IT Services.
About the role
This is a contract position with Berkshire IT Services for a residential network and printer technician providing Wi-Fi and printer help in Ascot, Berkshire. You will resolve home connectivity problems, install wireless mesh network systems, and configure wireless printers for local residents. The role combines remote diagnostic calls with visits to customers to solve physical coverage issues across period and detached houses.
Responsibilities
- Visit residential clients to eliminate wireless coverage dead spots in larger homes
- Install and configure whole-home mesh network systems including TP-Link Deco and Eero
- Connect and configure wireless printers, print spoolers and scanner software
- Troubleshoot domestic email setup issues and account synchronisation in Outlook and Apple Mail
- Set up network switches and powerline adapters to provide stable connections
- Record job notes accurately and explain setup steps clearly without technical jargon
What the role needs
- Practical experience setting up home wireless routers, mesh systems and local networks, with a good understanding of IP addressing, DHCP, DNS and domestic broadband
- Skilled at resolving wireless printer connection failures and driver conflicts
- Patient approach when assisting home users who find networking confusing
- Able to work as a self-employed contractor
Working hours
Work is remote support plus visits to customers in and around Ascot. Visit times are agreed with each customer.
How the contract works
- No guaranteed hours or work, and you may decline any job.
- This is a self-employed contract for services. You are responsible for your own tax and National Insurance and for confirming your own status.
- There is no PAYE, holiday pay or sick pay.
- You supply your own tools, transport and insurance.
- You invoice me at the rate stated in this posting.
- You may send a suitably qualified substitute with my consent, not unreasonably withheld. The substitute must meet every requirement in this posting before attending.
How to apply
Job ID: BITS-2026-003
You must live within a 10-minute commute of Ascot.
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If I offer you the work
You do not need to send these now. Before any work starts I ask for:
- Your own current Basic DBS certificate
- Proof of full insurance (public liability, professional indemnity and cyber cover at least)
- A signed subcontract, including confidentiality and data-protection terms