Berkshire IT ServicesFriendly, Patient Computer Help & Repairs
(01344) 288177

Home computer tutor

How to apply

Employer
Berkshire IT Services
Rate
£35 per hour
Type
Contract
Location
Ascot, Berkshire SL5 (remote first, then travel to customers)
Where you live
Within a 10-minute commute of Ascot
Job ID
BITS-2026-004
Posted
Closes
Apply
How to apply

In this posting, "I" and "me" mean the owner of Berkshire IT Services.

About the role

This contract role with Berkshire IT Services covers home computer tuition in Ascot, Berkshire, and suits a patient computer tutor and technician who enjoys helping home users gain confidence with modern technology. You will deliver calm, unhurried guidance in customers' homes, help residents recover after telephone scams, remove suspicious remote access tools, and configure secure backups for family pictures and essential documents.

Responsibilities

  • Provide patient, step-by-step computer tuition to home users in their own homes
  • Remove unauthorised remote screen share programs installed during fraudulent phone calls
  • Audit Windows systems for suspicious browser extensions, pop-ups and fake security alerts
  • Assist clients with password resets and setting up two-factor verification on accounts
  • Configure automated backups to external storage drives to protect family photographs
  • Help customers navigate online shopping, digital banking and video calls with family

What the role needs

  • Outstanding patience, empathy and clear verbal communication skills
  • Solid understanding of Windows operating systems, web browsers and email safety
  • Familiar with common consumer scams and fraudulent technical support tactics
  • Able to work as a self-employed contractor

Working hours

Work is remote support plus visits to customers in and around Ascot. Visit times are agreed with each customer.

How the contract works

  • No guaranteed hours or work, and you may decline any job.
  • This is a self-employed contract for services. You are responsible for your own tax and National Insurance and for confirming your own status.
  • There is no PAYE, holiday pay or sick pay.
  • You supply your own tools, transport and insurance.
  • You invoice me at the rate stated in this posting.
  • You may send a suitably qualified substitute with my consent, not unreasonably withheld. The substitute must meet every requirement in this posting before attending.

How to apply

Job ID: BITS-2026-004

You must live within a 10-minute commute of Ascot.

Before you apply, tick each box to confirm. The Apply button unlocks when every box is ticked.

Before you apply, confirm that you have:

Tick all 3 boxes to continue

Apply for this job

Job ID: BITS-2026-004

  1. Step 1: Email this address with this subject line

    Email this address:

    jobs@berkshireitservices.co.uk

    Start the subject line with the Job ID, then the job title:

    BITS-2026-004 Home computer tutor

  2. Step 2: Attach your CV

    Attach your CV as a .docx or .odt file only. PDFs and other formats are not accepted.

    Name the file Surname-Firstname-CV.docx (or .odt).

  3. Step 3: Attach your covering letter (optional)

    If you want to send a covering letter, attach it as a second attachment, as a .docx or .odt file only. Do not put it in the body of the email.

    Name the file Surname-Firstname-Covering-letter.docx (or .odt).

  4. Step 4: Fill in the email body

    The body of your email should contain only this layout. Fill in each line, one answer per line. If a line does not apply, write None. Do not write a covering letter in the body.

    Full name: Telephone number: Email address: Where in Berkshire you live: Postcode district: Availability or start date: Hours per week: How you heard about this job:

You must live within a 10-minute commute of Ascot.

How I handle your details is in the privacy policy (opens in a new tab).

What happens next

You will only hear from me if your application is put forward for the role.

Please do not call the office number to discuss the role. I do not discuss roles over the phone, and I contact only the people I put forward.

If I offer you the work

You do not need to send these now. Before any work starts I ask for:

  • Your own current Basic DBS certificate
  • Proof of full insurance (public liability, professional indemnity and cyber cover at least)
  • A signed subcontract, including confidentiality and data-protection terms

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